Customer Appreciation and Value
Thank you for selecting WezTeck. Your choice to patronize us is greatly appreciated, and we value your patronage. We take immense pride in offering products of unparalleled quality. Should your purchase not meet your expectations for any reason, please do not hesitate to inform us. We are committed to providing assistance.
Flexible Returns Policy
Our commitment to customer satisfaction is evident in our return policy. You are welcome to return any of our products within 30 days from the date of purchase. You have the option to exchange it for a different product or request a refund. It's important to note that if you are situated overseas and wish to return an item, shipping costs will be your responsibility. The same applies to exchanges.
Domestic/International Returns and Exchanges
Should you encounter a situation where you've received a damaged blade or product, our customer service team is at your service. Please contact them promptly so they can provide the necessary assistance. You have a window of 30 days to initiate this process, and the item in question should be unused. We regret to inform you that items returned in a used condition are not eligible for a refund.
Damage Assistance/Product Warranty
Considering unforeseen circumstances, we offer a valuable warranty plan priced at $19.99. Think of it as a safeguard for your product. We strongly recommend investing in this warranty plan, as it serves as protection against potential breakdowns that may occur after product usage. This is especially crucial, as products that have been used cannot be returned. This policy extends to our international buyers as well.
If you choose to return a previously used blade in excellent condition, a 20% restocking fee will be applied. This fee covers the meticulous processes of cleaning, resharpening, replacing the lever and spring, and reintegrating the item into our inventory.
For Further Support
Should you have any further inquiries, please don't hesitate to check our Q&A section below or reach out to us directly at email@example.com. Your satisfaction is our priority.