Our return window is typically 15 days from the date of delivery. Be sure to check our return policy for the specific timeframe applicable to your purchase.

Return shipping costs may fluctuate depending on the reason for the return. Should you opt for a replacement, we cover the shipping costs for sending out the new product. However, the customer remains responsible for the return shipping of defective or damaged items. Customers seeking refunds due to product incompatibility with their clipper or personal preference will be responsible for return shipping expenses.

Most items are eligible for return, but there might be exceptions such as personalized or used items.

Once we receive your returned item, our team will inspect it and process the return within 1-2 business days. Refunds will be issued to your original payment method.

Yes, we offer exchanges for different sizes or colors of the same product, subject to availability. Contact our customer support to initiate an exchange.

We apologize for any inconvenience. Please contact our customer support within 15 days of receiving the item, and we will provide instructions for returning the damaged or defective product.

Refunds are typically issued to the original payment method you used for the purchase. Depending on your payment provider, it may take a few days for the refund to reflect in your account.

Our in-store return policy may differ from our online policy. Check our website or contact our customer support for information on whether in-store returns are accepted.

While having the original packaging is preferred, you can still initiate a return as long as the item is in its original condition. Refer to our return policy for specific requirements.

Mistakes happen! You can initiate a return for the incorrect product and place a new order for the item you intended to purchase.

Our return policy generally applies to unused and unopened items. Used items may not be eligible for a full refund, but exceptions can apply depending on the circumstances.

Once your return is processed, you will receive a confirmation email. This email will provide details about your refund or exchange.

Having the original receipt can expedite the return process, but if you no longer have it, our customer support team can assist you with finding an alternative solution.

In some cases, it might be possible to cancel a return request before the item is shipped back. Contact our customer support immediately if you wish to cancel a

Yes, certain items like personalized products or items marked as "final sale" may not be eligible for return. Check our return policy for a list of non-returnable items.

We understand that gifts might need to be returned. Contact our customer support for assistance, and we'll guide you through the return process even if you don't have the original order information.

Generally, items purchased during a sale or promotion are eligible for return according to our standard return policy. However, the refund amount might reflect the discounted price.

You can usually return multiple items from the same order in a single return shipment. Ensure each item is properly packaged and labeled for easy processing.